Nichole does a great job! She is so experienced, down to earth, realistic and a true pleasure to work with. We were recommended to her by a friend, and we will certainly recommend her to others.Deb Kelly, on Google
They were courteous and informative. They were ready to help even though I was early. She knew the insurance company requirements and the products they offered. She recommended which could be best for me and my hearing problem but did not push me to buy any product.Cari Wright, on Google
To be honest, I was just a little leery of stepping into the office -- my first time and all. When I got in the greetings were the friendly ones that I had hoped for. The staff is very well trained in hospitality and good humor -- that helped me. Nichole is a wonderful woman, and a very efficient examiner. I have told many of my friends about Sound Decision Hearing here in Norfolk, and hope others will benefit from their visit. I certainly have!Sr. Carole Ann Clark, on Google
Got an appointment after a friend recommended. Couldn't be more satisfied. Nicki was easy to talk too, she explained everything clearly and wish I had gotten hearing aids sooner.John Wilcox, on Google
We visited today to see if the hearing aids that belonged to my late mother in law could be used by my father in law. The service was amazing. Nichole is truly a customer servive orientated person. She is my hero😃Jeff Haiston, on Google
